The News Binge is Leading to a Massive Headache

February 3rd, 2010

headacheAt the end of last year, I read Flat Earth News by Nick Davies and, although I have to confess I wasn’t a particular fan of mainstream media before I read it, any last shred of respect I had for newspapers and corporate media bodies was destroyed by the revelations in that book. So I read Adam Vincenzini’s reproduced blog post with interest this morning. I hadn’t come across Adam’s blog before, but he embarked on an experiment a while ago to try to live without newspapers for a year and gain all of his news from the internet. As such, his brief post on the fact that the 24 hours news cycle, which has arisen out of our greed for ‘knowledge’ and has resulted in a lot of boredom and what I was class as substandard, scraping-the-bottom-of-the-barrel stories.

It makes me wonder – has the destruction of all barriers to publishing online assisted this? Couple the desire for instant information with the need for neverending novelty and isn’t this inevitable? Yes, everyone can be a ‘published writer’ now, but does that mean everyone should? And if you haven’t got anything original to add, should you perhaps choose not to add anything at all? These are all questions that I think need answering. The human mind is capable of so much originality, but when everyone is trying to be original all at once, then perhaps that originality will inevitably dry up? I don’t know the answers to these questions, but I do think they need to be considered.

Vincenzini’s example of the iPad cacophony is perfect. I noticed it myself when I went through my Google Reader a couple of days ago after my sojourn away from the daily PC. After I had read the first couple of articles, I got impatient. I then marked as read every post which had iPad in the title. Even that wasn’t enough so in a fit of frustration I marked the whole lot as read. I know I probably missed some really good posts in that block, but I just couldn’t be bothered wading through the repetition. I am sure I am not the only one who suffered iPad fatigue after a matter of minutes.

So, what can we do about it? Particularly those people who are starting out with a blog, but also those people who are already bloggers and those who prefer to read rather than contribute.

Firstly, decide who your blog is for. Is it for you – to keep a record of what you are doing, your thoughts about a subject or your writing? Or is it for an audience of customers, fellow enthusiasts or prospects? In the former case, you can do as you will, but in the latter case, remember that this audience is struggling just as much with the excess of information as you are. Give them something original.

Secondly, if you are writing about a well covered topic (such as social media!), think twice before you add your voice to the fray. Do you really need to write something else about the latest gadget, site or social media trend? Or could you go to your list of possible blog topics which you have saved for a rainy day, and write about something different?

Thirdly, consider how often you are writing. It is highly commendable that you want to write five times a day, but is that going to give you the most impact. I have to use the examples of Brian Solis and Dosh Dosh who both write less frequently, but whose posts are so well researched and thought out that you don’t want to miss one. If either of them wrote three times a day, their writing would definitely lose something, and I know I for one would resort to skimming like I do with many other blogs.

The fact we can all create content is a wonderful thing, but I think the euphoria of that has passed. The time has come to be a bit more thoughtful about what you are producing and asking yourself whether it is really news, really necessary, or really valuable to your audience. Doing so will save your hard effort from getting lost completely in the ever increasing noise.

Thanks to Twaize for the image

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Does the World Keep Spinning If I Step Off For a Moment?

February 1st, 2010

gumtrees
I have recently returned from a wonderfully relaxing holiday back home to Australia. I spent just over three weeks with my parents, swimming, enjoying the sunshine, reading, running and generally having a well deserved break. I did go online, but not much. I went online to update my friends on Facebook with what I was doing and load some photographs up, and I scanned through my email perhaps four times just to make sure there were no emergencies (although I had completely confidence that the guys back in the office in the UK were completely comfortable to deal with anything that came through the door).  Otherwise, I spent each day without my mobile or laptop. And guess what…the world continued to spin.

So many people worry when they are unplugged that they might miss out on something or that something dramatic may happen whilst they are not there. It is when you allow this to happen that social media can start to become a chore, or even a drag, on your time and your life. I have said it before and I am sure I will repeat it many times over the course of the coming year – social media is a tool. It is a tool to communicate, connect, share and collaborate. It is not there to take over your life, prevent you doing your actual business or, and I think this is most important, to replace quality time for yourself with people you care about.

No matter what, you can’t experience the taste of the Southern Ocean or the feel of sand whipping against your legs on an 8 mile long beach on social media. You can’t laugh with your brother until you are in tears and accidentally bump heads on social media. You can’t listen to the sound of kookaburras as dawn breaks, and feel the heat of the day starting to seep through the ground on social media. In short, there are a multitude of wonderful sensory experiences which must be enjoyed in order to make your life better, and which will ultimately improve all of your relationships, both online and off.

The reason I wanted to say this was that I have returned with a new enthusiasm which only comes from the benefit of distance and relaxation. I really looked forward to getting back to my cyber colleagues and seeing what had happened in the social media world. Yes, things had changed, but nothing had changed so much that I am out of the loop because of my holiday. All of my genuine contacts were still there, and they all wanted to hear about what I had done and what kind of experiences I had had.

Perhaps I am old-fashioned, but I do firmly believe that sometimes you need to take the time out to re-ground yourself and regain perspective. Everyone has different feelings about the online world. Some of us love it, others hate it, some are tired of it, some are scared of it and some can’t work out what it is they feel about it. I would recommend stepping away from it for a short period and then coming back and see how you view it.

I promise you, the world will still be spinning when you do.

The image is one of mine which I took on Kangaroo Island

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Opening Our Wallets for Quality Content

December 22nd, 2009

walletThere are many predictions about for 2010 and one of them is that publishers are all going to at least experiment with putting some of their content behind a paywall over the course of next year. Rupert Murdoch has been the most vociferous about this, but many other publishers are looking at similar models. I have already commented about how I don’t believe Murdoch’s ploy will work, but then it is no secret to anyone who knows me that I really don’t regard any of the ‘journalism’ (I use the term incredibly loosely) in The Sun as ‘quality’ and I have serious doubts about the rest of the rather biased Murdoch press (and I make no apologies for that view). So I for one won’t pay.

However…

There is a lot of utter rubbish on the internet. I don’t think any of us can deny that the user generated content movement has been a good thing and a bad thing at the same time. It has been good because it has given everyone a voice, but it has been bad in that some of those voices perhaps ought not have been offered the platform. As an advocate of free speech, I won’t deny anyone the right to speak. But I reserve the right to ignore it if it isn’t well written, well thought out or well argued. We all have to filter as there is far too much information available for any single person to possibly take in. And I try and filter by quality.

The irony is, in doing so I actually pay. That is because I regard things like Prospect Magazine and The London Review of Books as quality, and in order to access their online archives, I subscribe to the paper magazine. I also subscribe to Skeptic Magazine and Scientific American as I rate both of them highly. As such, I pay out fees every year to receive what I regard as quality writing. So if they all went purely online, would I pay?

See, there’s a dilemma and I am afraid I am going to have to contradict myself from a previous blog post having spent a lot of time thinking about it. Yes. I would continue to pay for these publications. I won’t pay for ‘newspapers’ online as I don’t like reading them offline, but for the information which I trust to provide me a less biased and far less sensational view of the world I would continue to open my wallet.

My biggest problem is I still prefer my quiet reading time to be spent with paper and print. My eyes get tired from reading for too long on a screen and I find there are just too many distractions when you have a browser opened. I may, of course, be forced to change in the future and as such, I will find myself paying my subscription for online content. So be it.

2010 is going to be an interesting year for the internet. I think the halcyon days of everything free and everyone giving everything away to anyone who wants it are coming to an end and things will fall back into balance. In this new world, some of the existing publications will succeed, and others will fail. And until I am proven otherwise, I will retain my idealistic view that quality will prevail.

Thank you to ES for the image

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The Rage Against the Machine Christmas Message

December 21st, 2009

I took great pleasure in seeing the sour expression on the face of Simon Cowell when Rage Against the Machine took the Christmas Number 1 last night. That’s not because I am a particular fan of the winning song (I have to admit I don’t really care for it that much) but it was really good to see cheesy, commercialised, keep-the-masses-happy pop beaten by something alternative. However, it wasn’t just the fact that the alternative track won the coveted prize – it was how it won that provides the crowning message for 2009. Social media is a powerful force and it is a force that is changing the way we communicate, interact, express our opinions, learn, shop and connect.

The online movement for the Rage Against the Machine for Christmas Number 1 was huge and although not ‘coordinated’ in the traditional sense of the term, was driven by word of mouth, networks and the power of the crowd. This isn’t the first time this has happened this year. Earlier in the year we saw the embargo on the Trafigura story ripped to shreds by the crowd who saw a story that had to be told. The old fashioned stalwarts of censorship and only telling the people what those in power want them to know started to look shaky. The same can be said of the Iranian Elections which were followed and discussed around the world in a manner in which a closed country such as that one would never have sanctioned and would have prevented at any cost if they could.

These three incidents – three amongst many – show that the way people communicate and gather information and the way they express their opinion has been fundamentally changed by social media. Whether it is Twitter, Facebook, blogs, YouTube, podcasts or other social networks, many people are no longer content to sit and blithely accept what marketing, propaganda and PR tells them. This is a good thing, and it has far reaching consequences for our everyday life, whether in business, personal relationships or consumer activity. It means that to maintain an edge, it is all the more important to gain at least some understanding of social media for business and for communication.

And it warms my heart to know that I am not the only person who find the X-Factor objectionable…

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Mobile Mobile Mobile: a thought from the Out Crowd

December 9th, 2009

iphoneThe LeWeb Conference in Paris is one of the longest running social media conferences in existence and, although this is my first one, is said to be one of the leaders in discussing the future and where technology is going. This year, the talk is all real-time, geolocations and…mobile.

I can’t disagree with the trends, but I would like to raise a point about mobile and mobile platforms. As many of you know, I am an Android user. The reasons for me not adopting the iPhone were pretty simple – in the UK, the only mobile carrier offering the iPhone was O2. I am an ex-customer of O2 and nothing in the world could make me shift back to them. Their customer service was truly awful, they were expensive, and as soon as you were no longer a ‘new customer’, they didn’t actually care one iota about you until the time you said you were going to leave. I actually did leave (despite their protests and promises of gold plated handsets and millions of free minutes) and won’t go back.

But – back to the subject – the iPhone. At that point I decided to try one of the early Google phones and I really love it. I am now an Android fan and although I have had the opportunity to see, use and experiment with the iPhone, and although there are other carriers in the UK which have the iPhone now, I am not shifting for the forseeable future.

However, when the question was asked here at the conference, approximately 75% of the audience held up their hands to affirm that they had an iPhone. I certainly knew I wasn’t part of the ‘in-crowd’ then!! But I wondered – with the popularity, hype, number of applications and developers (of the sessions this morning, almost all of them were iPhone-centric) will the iPhone become the VHS of the mobile world and will everything else be the Betamax?

I would hope not. Mobile technology gives so much scope for innovation and difference. From a pure fashion point of view, your mobile phone says a lot about you (I have a black HTC Android phone – suggesting I am a geek who is super-uncool?), but more importantly, not all platforms are equal. I think the only way that things can continue to develop and grow is for the competition to keep competing and for the out-crowd to continue to make a noise. That will keep the iPhone on its toes and it will continue to improve, along with all of its competition. Once VHS won the war, did it constantly strive to better itself? Not really. It took DVDs to do that.

I get the sense that it will only be a few years before everyone will have shifted from desktop computing to portable computing and much of that will be via mobile. And I hope I will still be happy with my Android based phone because they will still be a major player in the market. Even if I am the final out-crowder left…

Thanks to Ninja M for the image

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Do They Ever Learn?

December 2nd, 2009

dunce“Hi. I’m new to social media, but I am really excited to be here. So, to start, why don’t you have a look at my amazing widgets for sale for you at a discount price if you buy within the next 20 minutes at [insert link here]”

Honestly, do people really do this kind of thing? Still? Sadly, they do – and the more people who get involved in social media there are, the more we see this or some variation of this. Whether on LinkedIn Groups, in Twitter, on Facebook or anywhere, the die-hard marketers abound.

Perhaps the word ‘conversation’ is a little too difficult to get to grips with? Or maybe there is a sense of laziness involved? (I want results and I want them now and I don’t really want to have to put the hard graft in) Or perhaps it is a lack of understanding? Whatever it is, the people practising there are rapidly finding themselves out in the cold, wondering what it was they did to get there.

I don’t know about you, but I will always spend a bit of time looking, listening and learning before I embark on any kind of marketing, interaction or relationship. If you just met someone at a party who looked nice, would you walk up to them and say ‘wow, you look great. I am single, available and well worth it so why don’t we just forget everything and go back to my place now?’ And if you did, would you expect them to fall at your feet and agree, or slap you across the face? Unless you were at that kind of party, chances are it would be the slap. Why would you do that, if the person really was gorgeous and you really did want to establish some kind of a relationship? I mean, you are destroying your chances before you even start.

But, that is what a lot of people do. They seem to see business as completely separate from the rest of human interaction. But business interactions are as much a part of human condition as anything else. If it doesn’t work in any other relationship, what makes you think it is going to work in business?

I wish people would realise that everything they do will have repercussions and unless they are selling their products and services to a machine rather than another human being, bowling on in with a message of self promotion isn’t going to win you friends or loyal customers. Honestly, I don’t think social media has actually changed things – I think it has made it more public when you get it wrong.

Feel free to argue with me – I would be interested to hear the opposing view.

Thanks to Cayusa for the image

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Retrofitting the Old Model on the New Tools: A Sign of Desperation.

December 1st, 2009

toyspramI started writing a post several weeks back immediately after Rupert Murdoch came out and told the world that he was going to change the internet back to the way media was in the old days by removing all of NewsCorp’s news from Google and hiding it behind a pay wall. I have to admit to being particularly scornful of this idea (and I am not alone) which, to me, smacks of an old man stamping his feet because he doesn’t like the way the world is going and insisting that he knows best and it should all go back to the way it was. I put a question out on Twitter to find out from my meagre following who would pay for NewsCorp news, and I received a resounding ‘no way’ from everyone who responded. OK, it isn’t a particularly representative group but it was interesting nonetheless.

Since then, the debate has raged and unfortunately, more of the ailing newspapers are following along and want to do the same thing. I think the quote was that ‘quality journalism doesn’t come cheap’ or some such (I am paraphrasing). If anyone has read Flat Earth News by Nick Davis you will probably find yourself snorting in disbelief when you see ‘NewsCorp’ and ‘quality journalism’ in the same sentence, but nevertheless, I can see the point.

The problem is, quality journalism can come ‘cheap’ – in fact it is the journalism that is undertaken through passion, desire to tell the truth and free from the partisan influences of the media corporations which is often the highest quality and quite frequently the cheapest. That is what social media and blogs has produced. That is the freedom that has come from readily accessed and gratis information, and no matter how high the pay walls they build, it won’t make it go away.

I did have to smile when I read that one of the reasons Murdoch assumes people will pay for online titles like The Sun is because that is the only place people will get ‘celebrity scoops’ (sorry, I feel a bit nauseous even thinking that but any of you who know me know how much I detest the celebrity culture that this country seems obsessed with). Really? Perhaps he has never heard of Valleywag and the multitude of other niche gossip and celebrity blogs out there. Does Mr Murdoch really think that he has the monopoly of everything happening in the lurid world of celebrities? Perhaps if the stories were stretched and made up he might (and goodness, a NewsCorp tabloid would NEVER do something like that, would they???? Hmmm???).

There are many other ways that the old media can monetise their offerings without this kind of toys-out-of-the-pram reaction, but like the music industry, they seems reluctant to explore them. Personally, I agree with most of the other online commentators I have read on this issue – this decision is a bad one and will not end as Murdoch wants it to. But then maybe that is what is required for the old media to realise that all of the things which they relied on to bring them their profits have changed, and they need to change with it, or fall apart.

Thank you to foxtongue for the image

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The Clever World Of Facebook Games

November 26th, 2009

farmvilleI admit it. I resisted for so long, but now I have started, I just can’t help myself. I have been bitten by the Farmville and Cafe World bug and I now have to keep checking back on my little pixel worlds to see whether my cafe customers are happy or whether it is time to harvest my crops.

As inane as these games are, I can’t help but think how clever the game creators are. This isn’t the first time I have come across this model, but the Facebook games really encourage the social aspect so are further ahead than some of the others I have seen. However, at a time when the big sites are still scratching their heads over how to monetise their sites and actually start realising some of the paper profits which they keep being told they have, these innocuous little games have achieved just that.

The model seems so simple:

1. Give a game away for free. Allow people to start playing, and make it very clear that they don’t have to pay money.

2. Ensure that the game is competitive by adding the social aspect (neighbours, friends or team mates)

3. Allow everyone to progress as far as they like in the game, as long as they spend the time.

4. BUT (and this is the secret), offer paid for options if you want to fast-forward your progress and leapfrog your friends. Also add special seasonal paid for options, or paid for options which go to help charities.

Perhaps because it is the competitive nature of the game that this model works. Maybe it is because the costs aren’t actually that high, and the money is going to increasing the entertainment value. Whatever the reason, the model appears to be working, because more and more online games are following it.

Is there something here that the rest of us can take note of? Is there something here that the free social sites can learn from? Is there something in the model which can work as we move towards the online world and demand more and more free information?

The thing I like about this model is it fits with the world as it is today. They don’t try and shoehorn the ‘way it used to be done’ into the current circumstances. I don’t think that should be ignored.

And in the meantime, I had better go and see whether my soy beans are ready to harvest…

Thanks to idlepines for the snapshot of their farm

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Whatever Happened to Time?

November 25th, 2009

timeChris Brogan wrote an article quite a few months ago which could have come from my head, almost word for word. In fact, it could have come from the heads of a lot of people I speak to, all of who seem to feel the same about time.

For some reason, time seems to have sped up. It’s sped up because the last few years have seen our time to respond, reply and converse has shrunk down to almost nothing. And as ‘real time’ internet becomes the norm, I fear that this is going to get worse, unless, as Chris says, we redefine our boundaries.

I know I often have to remind myself, but I have a choice in my life. I can choose whether to get stressed by the apparently never ending demands. I can choose whether to let people demand things from me at all hours of the day and during my personal time on the weekends. I can choose whether I open up one of the websites or tools I use, or whether to give myself a break. And I can choose where to draw the line between my work time and my personal time. We all have that choice and we all have to take responsibility for making that choice.

The important thing is to manage people’s expectations. That may be by:

  • telling your business associates that you don’t open your email on the weekend.
  • setting times between which you will have Twitter opened.
  • turning your mobile phone off after you have finished work in the evening.
  • leaving your laptop or Blackberry at home when you take a weekend away
  • allocating times and days for particular online networking sites

Trust me, you can do these things and the world won’t end. In fact, you may find that it is a lot easier to take control of time if you do. The only real reason I have found that people become demanding is that I allow them to. If I tell them I am not available, the majority will respect that are are more than happy to wait until the next morning or after the weekend. Don’t forget, they are probably just as stressed as you are.

I did it when I went back to Australia last year. For the first week and a half of my holiday I was checking email every day. I was responding, calling back to the UK, answering calls and checking websites. My family, who I had flown 12,000 miles to see were a little bemused by my distraction. In the final week and a half, I made a decision to have a break and to spend some quality time with my parents and brother. I had a wonderful few days, flew back to the UK and managed to clear my email and deal with everything I needed to in a day after I got back to the office. One day sacrificed for 10 days which I will never get the chance to repeat again. It was worth it.

The important thing about setting your own boundaries is that they allow you to keep your priorities in mind. The people around you won’t always be there. Your children won’t always be children, your parents won’t always be around. There is nothing more irritating or disappointing to any of us than someone spending time with you but only being half there, because the rest of the time they are on their mobile or their Blackberry or their laptop. It is a false economy – it isn’t saving time, it is losing relationships.

Set your boundaries. Focus on your priorities. Put the time in that you need to your online activities and then turn off the PC. Believe it or not, you have the power to slow the clock down.

Thank you to sunnyuk for the image

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They Are Just Tools

November 24th, 2009

toolsI am going to keep this one short, because it has been said before, but it definitely is worth saying it again. Social media is an amazing thing. It provides new ways of communicating, marketing, connecting and doing business. It opens things up to global influence and assistance. It saves time (and wastes time) and it has changed the way we do things forever.

However, rather than Twitter, Facebook, LinkedIn or any other Web 2.0/social media/online networking/online community site being the panacea which will make us all successful millionaires, they are just tools.

Let me repeat that.

These sites are just tools.

They are no different to the telephone, or a quill pen, ink, paper and a postman, or a telegram. They don’t suddenly make us more coherent. They don’t speak for us. They don’t turn us into something we are not. They are simply tools to facilitate our communication, marketing, networking or business practice. It is up to us to use the tools properly and effectively.

I just wish people would stop seeing Twitter as the be all and end all of communication. Think of it as your telephone to a large number of people. You are still the one that has to speak into the receiver and make the impact.

Sorry to harp on, but sometimes its the obvious things that are the easiest to forget.

Thank you JanneM for the image

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